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Call Us Today!
(920) 490-7466
Call Us Today!
(920) 490-7466

FAQ

Frequently Asked Questions

Your home is your most important investment! Hiring the right contractor that fits your needs is half the battle. The following are some questions to consider when hiring a roofing company:

1) Is this roofing and/or company licensed and insured?

Bay Custom Roofing is fully licensed by the Wisconsin Department of Commerce, as well as a fully insured company. We provide you with proof of this information on our first meeting. We also employ all of our workers rather than hiring independent subs to complete your job. This allows us to keep better control over the quality and timeliness of your project.

2) How long will the project take?

Ninety percent of roofing jobs completed by Bay Custom Roofing take one to two days maximum. After measuring and viewing your roof, we can give you an accurate project completion time frame. After completion of the job, your yard is fully cleaned up, with special attention paid to the yard, bushes/shrubs, driveways and walkways, and lawn ornaments.

Ninety percent of siding jobs are completed in two to three days. After measuring and viewing your siding project, we can give you an accurate project completion time frame. After completion of the job, your yard is fully cleaned up, with special attention paid to the yard, bushes/shrubs, driveways and walkways, and lawn ornaments.

Ninety-nine percent of gutter and downspout jobs take one day, maximum. After measuring and viewing your gutter and downspout project, we can give you an accurate project completion time frame. After completion of the job, your yard is fully cleaned up, with special attention paid to the yard, bushes/shrubs, driveways and walkways, and lawn ornaments.

3) What are my payment options?

We do not require a down payment for your roofing, siding, gutter and downspout projects. Payment is due upon completion of project unless other arrangements have been made. We accept cash and check.

4) How do I know if my roof, siding, gutters and/or downspouts need to be repaired or fully replaced?

We can come to your home and give FREE estimates and recommendations on the life left on your roof. Most times, if 50 percent or more of your roofing shingles are curling, cracking or missing, it is time for a new roof. Often times with damaged areas on a roof or siding, you can avoid replacing your whole area if you take care of the problem right away. We offer 24 HOUR EMERGENCY SERVICE for unexpected problems that may occur on your home.

5) Are there different roofing, siding, gutter and downspout material options I can choose from?

Most times roofing, siding, gutter and downspout material ordered for a job is based upon customer preference and color choices. We offer a wide variety of different shingle manufactures to choose. We represent Certainteed, GAF, Owens Corning and IKO manufactures, and they are some of the best in the industry. When we come to your home, we show you samples from different manufactures and go over key benefits of each shingle as well as shingle warranty with you. This is also when you are able to see the different colors that each manufacturing company offers.

Call Us Today At ♦ (920) 490-7466

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  • Address

    1346 Bruce Ln
    Green Bay, WI 54313

    In Business Since 1982